Privacy Policy

1. General Provisions

This document defines the procedure for obtaining, collecting, using, and protecting user information. By using Woodenclock services, you automatically agree to the provisions of this Policy, which is an integral part of the Website Terms of Use. If you do not agree with the rules set forth, please stop using the resource.

2. Definitions

- Personal data — any information that allows identifying an individual (name, contacts, IP address, cookies, etc.).
- Processing — operations with data: from collection and storage to transfer or deletion.
- User — a Website visitor.
- Cookies — text files in your browser that help the Website function correctly.

3. List of Processed Data

3.1. Information from the user: — Contact details: full name, phone number, email. — Logistics data: delivery address, city, country. — Feedback: comments on orders and messages in forms. — Account data: hashed password and login (for registered clients).

3.2. Automatic collection: — Technical parameters: IP address, OS, browser type, access time, and URL transitions. — Analytics: anonymized data on page views and conversions. — Refusal of cookies may limit functionality (e.g., shopping cart operation).

4. Purpose of Information Use

We process your data to:

- Fulfill orders, maintain account functionality, and shopping cart.
- Communicate regarding purchase statuses and respond to inquiries.
- Process payments and maintain accounting/tax records.
- Ensure technical security and prevent fraud.
- Improve Website functionality through analytics.
- Marketing (news and personalized recommendations) with your consent.

5. Legal Basis

Processing is based on contract fulfillment (order), voluntary user consent, legal obligations, and legitimate interest in resource security.

6. Interaction with Third Parties

Woodenclock does not sell your data. Transfer is possible only to ensure service operation:
- To logistics companies for product delivery.
- To payment providers for transaction processing.
- To IT services (hosting, analytics, newsletters).
- To social networks and advertising platforms (Meta, YouTube, etc.) via embedded plugins.

7. Storage Terms and Security

Data is stored for the period of account activity, periods defined by law for reporting, or until consent for newsletters is withdrawn. Encryption, access control, and regular backups are used to protect information.

8. User Rights

You have the right to access, rectify, erase ("right to be forgotten"), restrict processing, and data portability. You can also withdraw consent for marketing at any time. Send inquiries through the "Contacts" section.

9. Additional Information

- Children: The service is not intended for persons under 14 years of age. In case such data is found, it will be deleted.
- International Transfer: When processing data outside your country, we ensure adequate protection guarantees.
- Changes: Woodenclock reserves the right to update the Policy. The new edition comes into effect from the moment of publication.